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Emirates Post Group EPG, Empost

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Emirates Post Group (EPG), Empost services in the UAE

Emirates Post Group (previously the General Postal Authority, GPA, of the UAE) is the company that operates postal services and Post Offices in Dubai and the UAE. Emirates Post is a subsidiary of Emirates Post Holding (which has more than just philatelic interests), and is sometimes referred to as Empost but Empost is the courier company subsidiary of Emirates Post Holdings.

[Check] Company structure

Public PO Box delivery at UAE post offices

Most residents will have either their own private PO Box or use the company PO Box where they work. But for the latter, check if you really can have personal mail delivered to your company address. Some large companies seem to have a black hole into which employee mail disappears rather than being delivered to the employee. Alternatively, it is possible to have mail and packages delivered to a post office Public PO Box where it will be held for collection. More details:

Private PO Box services at UAE post offices

Emirates Post Group services

Updated list of services (21 Jan 2017), reference EPG Services Guide (booklet available at post offices, RN:SG-01-2016).


Emir Mail - no longer operating?

[Update] (last update Aug 2011) Heading was Emirates Post Office services

Emirates Post counters offer the usual post office services (stamps, letter and parcel delivery, express post, registered letters, PO Box rentals). Additional services available at Emirates Post Offices include the following but don't expect all services at all post offices, especially the smaller ones, and any times mentioned are overridden by the individual post office opening hours:

Emirates Stamp Club and Philatelic Services

[Update] (last update Aug 2011)

Emirates Philatelic Association

[Update] (last update Aug 2011)

Mail Delivery in the UAE

Fridays and public holiday post office opening hours

Update: Friday openings ceased at all post offices including Central PO in Karama (date of change unknown). Except for Dubai airport post office which is still open 24/7.

24 hour post offices

If you know of post office locations with 24 hour postal services, please add details to the UAE post office topic.

[Update] EPG history and archive information

11 Aug 2011 update

General Postal Authority

The UAE General Postal Authority (GPA) rebranded itself and launched as Emirates Post on 15 September 2001 (or about then) along with the usual marketing-speak like new corporate identity, new vision, new commitment, new brand, new logo, new standards, new technology, enhanced customer service, new dedicated to consumer satisfaction, and so on. The GPA boss at the time, director-general Abdullah Ibrahim Al Daboos, used most of those phrases in a press release announcing the new postal agency.

Degree attestation and verification service through Emirates Post

[last update Aug 2011]

This service is no longer available. For the curious though, it was a service introduced by the UAE Ministry of Labour and Emirates Post in September 2005 to make it easier for foreign workers to get their degrees attested (verified). This was normally a tedious procedure involving notarisations, stamps and signatures from several organisations including the issuing university, the UAE embassy or consulate, the embassy or consulate of the worker, perhaps an education ministry along the way, and always one more official body that applicants had forgotten about. The reason for this was to weed out fake certificates and easily frustrated workers. Emirates Post, after payment of a fee of AED 500, would take the workers certificates, hand them to Integra Screen (an international document screening organisation) and return the attested copies after a month or two. In April 2008, the Ministry of Labour said the degree attestation process would revert back to the old system.


Emirates Post contact details

Old or out of date information

Last update Monday 25-Mar-2019
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