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RTA Dubai Police traffic fines enquiry, payment  

Tuesday 29 July 2014 (UAE)   
 
   
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Dubai Police Traffic Department fines enquiry and payment

RTA and Dubai Police Traffic department fine enquiry and payment system in the UAE - information about black points and paying fines for parking, speeding, and radar tickets, and other traffic offences online. The Dubai Police website has an online traffic fine checking facility, and payment option with credit cards.

For fine amounts and black points, see the list of fines for traffic violations in Dubai.

  • Direct link to online checking and payment for traffic violations, penalties, and fines, should be www.dubaipolice.gov.ae/dp/english/e_services.jsp?dPg=1&Page=5998 (last checked Nov 2013), or look for the "Inquiry and Payment of Traffic Fines" link on the home page.
    • Online fine payment from this page can be made after searching for fines. Security check asks for number of vehicles owned and birth year. If an error is returned try changing number of owned vehicles to 1 even if you have more (at least that's what worked for us).
    • Any applicable discounts (not in effect from 2013 for Dubai) should appear automatically.
  • T. C. No is Traffic Code number (Unified Traffic Number?), is printed on the back of your driving licence or front of your vehicle registration card. For Dubai issued licences might not exist in fine enquiry database for other emirates?
  • Or click through the following navigation on the Dubai Police traffic department website: Home Page >> Online Services >> Traffic Services >> Payment and Query of Traffic Violations >> Form (link at bottom of page).
  • No login is required, which means you can check the list of outstanding fines for any car by number plate, licence plate, color, and emirate. Which means hours of fun finding out how many thousand dirhams are owed by the big black tinted 4wd that just cut you up on Sheikh Zayed Road.

RTA traffic fines

  • Enquiry and payment website is: traffic.rta.ae/trfesrv/public_resources/ffu/fines-payment.do?switchLanguage=en
  • Returns enquiries for RTA and traffic police fines from car number plate.
  • Search by entering driving licence number doesn't work (message said no fines issued, even though there were).
RTA traffic department UAE fine payment machines
  • From Dec 2013, the Dubai RTA has started, or will start, installing machines or kiosks around Dubai where you can pay traffic fines and do other driving and traffic related jobs. The machines won't drive your car or change a flat tire though.
  • Locations are RTA customer service centers at Al Barsha, Deira, Um Al Ramool, Al Twar Municipality Center. Other locations include Dubai Airport (which terminal not specified, probably T1 or T3), Union Square Metro Station.
  • See also Driving in Dubai information.

Abu Dhabi traffic fine enquiry and payment system

  • es.adpolice.gov.ae/trafficservices/FinesPublic/Inquiry.aspx?Culture=en - link to Abu Dhabi Police traffic fine enquiries. Log in not required but for payment might need to register.
  • Same page different links for the Federal Unified Fine System - emirates of Abu Dhabi, Ajman, Fujairah, Ras Al Khaimah (RAK), Sharjah, Umm Al Quwain (UAQ). Doesn't work so well for Dubai fines and licence holders - use the RTA or Dubai Police website.

Sharjah traffic fine enquiry and payment system

  • www.shjpolice.gov.ae/en/appTrafficFinesMOI.aspx (same as the Abu Dhabi Police enquiry page)

Paying and checking traffic fines in UAE

  • From December 2007 you should be able to pay online by credit card (delayed from 2000?). For payment, you'll need the traffic file number from your car registration card, and your passport number. Dubai Police website says online payment is only available for "customers within the United Arab Emirates". Update (unknown date of change): you should be able to pay without passport number and traffic file number.
  • Website can be checked for RTA, Salik Dubai, Dubai Municipality, police and traffic fines from Abu Dhabi, Ajman, Al Ain (which is part of Abu Dhabi emirate), Dubai, Fujairah, Ras Al Khaimah (RAK), Sharjah, Umm Al Quwain (UAQ).
  • Enquiries can be made with any of the following: Traffic Code number, Traffic File number, Driving License number, Vehicle Licence Plate number, or Fine Notice number.
  • Any black points awarded should also show up when making a fine enquiry.

You do not get sent any notification of traffic infringements by mail. To check if you have fines and black points:

  • You can check online at the Dubai Police website as detailed above.
  • You can register your vehicle details and driving licence on the Dubai Police website to receive automatic SMS and email notifications of traffic fines as they occur (or a few days later).
  • You can go to one of the fine checking and payment machines in some of the shopping malls (they look like ATMs).
  • You could also try going to the Dubai police traffic department or an RTA traffic licencing office in person to check and pay fines, but that might not work as well as one of the other methods - it seems to be an unusual thing to do so the officials at the counter look a bit funny at you. When we tried we were told the fines couldn't be found and we should wait until car registration time to pay for them (even though on the back of the fine notice it said pay within 7 days).
Online fine payment system in Dubai
  • Sep 2000 - Dubai traffic police launched an online fine payment system on their website at www.dxbtraffic.gov.ae (update, website not available, use www.dubaipolice.gov.ae instead). Payment by credit card only.
Old information (out of date, left for archive reference)
  • Previous link (http://www.dubaipolice.gov.ae/dp/english/e_services.jsp?Page=6163&dPg=1&isEng=true) returns an error.
  • If that link doesn't work, go to the Dubai Police home page, click on English (near top left) if you want to change from Arabic, and as of April 2010, there is a small banner ad on the right hand side that says "Traffic fines inquiry & payment"
  • Or click through the following navigation on the Dubai Police website: Home Page >> Online Services >> Traffic Fines Inquiry and Payment Service.

White points in Dubai

  • 16 May 2011 - Major General Mohammad Saif Al Zafeen, Director of the Dubai Police Traffic Department, announced that a new system of white points for good drivers would be implemented in Dubai.
    • Drivers with no traffic violations for a year would be awarded white points. Car ownership is a requirement.
    • Number of points not specified but possibly 8 or 10.
    • White points could be used to offset penalties or cancel future traffic violations, possibly reduce vehicle impound period.

Dubai and UAE "Fairy Fines" or "Phantom Fines"

It has been known for people to receive fines from a different emirate when they weren't there, or fines when they were out of the country. Some residents have even discovered that they've received parking or speeding tickets while their car was supposed to be in the police impound yard. Trying to get one of these cleared up is going to involve enough time and energy that you might wish you hadn't bothered by the end of it - and more than likely you'll end up having to pay the fine anyway since the traffic department seems to be quite unhelpful at trying to resolve such issues.

Sometimes fines don't show up for over a year - even several years. Again, it's far easier to smile, pay the fine when it does appear, and go and do something in Dubai more interesting for the rest of the day.

In 2010, there seemed to be an increase in the number of false traffic tickets being issued in Dubai, or an increase in the number of reports of "Fairy Fines" or "Phantom Fines." Residents of Dubai say they are receiving text messages informing them of traffic offences committed while they were asleep, or outside the UAE, or in a location nowhere near where the offence was supposed to have occured. One story in The Telegraph in the UK on 28 May 2010 prompted a response from a reader who suggested the following:

  • If you are the victim of what you think is a falsely issued traffic fine in Dubai, send an email to the Dubai Traffic department saying that you want to report that someone is using a false number plate with the same ID as yours, and ask them which police station to go to to report the crime.
  • Supply details of the alleged traffic offence (reference number, time, location).
  • With any luck, the traffic department will check their records, which might include a photo, and conclude that there was no crime, just an error of some sort, and rectify it in your favor.
  • Otherwise, be prepared to go to the police station to file a complaint. Unknown how successful you will be in that case.

Traffic fines discount in Dubai

Discount amounts and payment periods apply to penalties depending on the emirate in which they were issued, not the emirate the driver or car comes from.

  • 13 Jun 2013 - Dubai Police said no traffic fine discounts would apply in 2013 due to the increase in reckless driving causing an increased number of accidents.
  • 10 Jan 2012 - deadline (extended from 11 Dec 2011) for discount on traffic fines issued by Dubai Police (not for RTA or Salik fines). Discount amount increased from 30% to 40%. Might be 50% discount for Abu Dhabi fines (deadline unknown).
  • 11 Sep 2011 (Sun) until 11 Dec 2011 (announced 08 Sep 2011) - 30% discount on traffic fine payments in Dubai for offences made before 09 Sep 2011. Discount also applies to fees paid in lieu of having car confiscated.
  • 04 Aug 2011 - a Khaleej Times report clarified that RTA issued fines would not be discounted (for example parking tickets, Salik fines, late registration fees, public transport fines) - Ahmed Hashim Bahrozyan, CEO of the RTA siad "Traffic fines are fully owned by the Dubai Police and the RTA owns fines like parking, Salik etc, which are not considered traffic fines. As far as I'm aware, fines owned by the RTA are not up for discounts"
  • 01 Aug 2011 - a Gulf News report said that the Dubai Executive Council had approved discounts for traffic fine payments in Dubai. Timing and actual discount would be announced later ... Lieutenant Colonel Saif Muhair Al Mazroui, Acting Director of Dubai Police's Traffic Department, said drivers with hefty fines will benefit from the initiative provided they settle all their fines in one go and meet other conditions to be announced later.
  • 29 Jul 2011 - Gulf News report said that the Chief of Dubai Police, Lieutenant General Dahi Khalfan Tamim, confirmed on his Twitter page that Dubai would start giving traffic fine discounts, but didn't say when or how much. This follows a new law issued in 2010 allowing traffic departments in each emirate to offer traffic fine discounts.

Discounts on traffic fines in UAE

  • 01 Oct 2013 - Umm Al Quwain (UAQ) traffic police announced a 50% discount on fine payments if made between 01 Oct and 02 Dec 2013. The discount applies to tickets issued before 01 Oct 2013, not after.
  • 02 Apr 2013 - Sharjah Police announced 50% discount on traffic fine payment for tickets issued in Sharjah if paid between 07 Apr and 06 Aug 2013.
  • 31 Dec 2011 - Umm Al Quwain last day of payment period to get 50% discount on traffic fines issued in UAQ before 27 Nov 2011.
  • 29 Dec 2011 - Sharjah and Ajman announced discounts of 50% for outstanding traffic fines.
    • Ajman for fines issued until end of 2011 (exact date not provided), and if payment made between 01 Jan and 28 Feb 2012.
    • Sharjah for violations made before 27 Dec 2011, and if payment made between 01 Jan and 30 Apr 2012.
  • 30 Nov 2011 - Ras Al Khaimah announced a 40% discount (later reports said a 50% discount) on traffic fines issued during 2011 (unclear if that includes fines issued in Dec 2011), if payment made between 01 Jan and 30 Apr 2012. Payments made in Dec 2011 will apparently not be discounted.
  • 02 Jul 2010 - traffic departments in all UAE emirates could allow a discount of up to 50% on traffic fine payments according to ministerial decree No. 400/2010, issued by Lieutenant General Shaikh Saif Bin Zayed Al Nahyan, Deputy Prime Minister and UAE Minister of Interior, according to comments reported in the press by Brigadier Gaith Hassan Al Za'abi, Director of Traffic Department, UAE Ministry of Interior.
  • 27 Jun 2010 - Abu Dhabi traffic fines, including those issued in Al Ain and Al Gharbiya (Western Region), automatically receive a 50% discount when being paid. This applies to tickets issued in Abu Dhabi no matter where the car is registered or where the driver lives. It does not apply to tickets issued in other emirates for Abu Dhabi registered vehicles. The Abu Dhabi discount applies to all outstanding fines (issued in the emirate of Abu Dhabi).

Dubai Police traffic fine instalments

According to a Gulf News Dubai report 26 January 2010, Dubai drivers can pay off their traffic fines in instalments if they owe more than AED 5000. The report didn't say over what period the installments could be paid.

  • "We have introduced the instalment system to encourage motorists, who have heavy fines, to get their vehicles registered," said Ahmad Hashem Behroozian, Chief Executive Officer of the RTA's Licensing Agency.
  • Individual motorists can pay in equal instalments if the fine is Dh5,000 or above, while a company (rent a car) can pay traffic, Salik and parking fines in instalments if it is more than Dh30,000.
Last update Thursday 17-Apr-2014. Page development 4L 5C.
Related pages
Related websites (new window)
  • www.dubaipolice.gov.ae - official Dubai Police website. Check and pay traffic fines online.
  • www.dxbtraffic.gov.ae - was supposed to be an alternative fine checking website but not available (last checked April 2010)
  • www.evg.ae - Emirates Vehicle Gate (EVG) or Emirates Vehicles Gate, also a fine checking and payment gateway, a UAE e-goverment portal, launched in 2011 by Saaed for Traffic Systems and Etisalat? Not working properly when last checked (Apr 2014) - didn't show Dubai fines, and traffic code number search returns an error. Payment system not tried.

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