Dubai Police Traffic Department fines enquiry and payment
RTA and Dubai Police traffic department fine enquiry and payment in the UAE - information and guide to paying fines for parking, speeding, radar tickets, and other traffic offences online. The Dubai Police website has an online traffic fine checking facility, and payment option with credit cards.
- Direct link to online checking and payment for traffic violations, penalties, and fines, should be www.dubaipolice.gov.ae/dp/english/e_services.jsp?dPg=1&Page=5998 (last checked Nov 2013), or look for the "Inquiry and Payment of Traffic Fines" link on the home page.
- Or click through the following navigation on the Dubai Police traffic department website: Home Page >> Online Services >> Traffic Services >> Payment and Query of Traffic Violations >> Form (link at bottom of page).
- No login is required, which means you can check the outstanding fines for any car as long as you know the licence plate number, color, and emirate. Which means hours of fun finding out how many thousand dirhams are owed by the big black tinted 4wd that just cut you up on Sheikh Zayed Road.
- As of December 2007 you should be able to pay online by credit card. For payment, you'll need the traffic file number from your car registration card, and your passport number. Dubai Police website says online payment is only available for "customers within the United Arab Emirates"
- Fines can be checked for RTA, Salik Dubai, Dubai Municipality, police and traffic fines from Abu Dhabi, Ajman, Al Ain (which is part of Abu Dhabi emirate), Dubai, Fujairah, Ras Al Khaimah (RAK), Sharjah, Umm Al Quwain (UAQ).
- Enquiries can be made with any of the following: Traffic File number, Driving License number, Vehicle Licence Plate number, or Fine Notice number.
- Any black points awarded should also show up when making a fine enquiry.
You do not get sent any notification of traffic infringements by mail. You either need to check online, or go to one of the fine checking and payment machines in some of the shopping malls (they look like ATMs). You could also try going to the Dubai police traffic department or an RTA traffic licencing office in person but you may as well wait until you renew your car registration and pay everything then.
RTA traffic department UAE fine payment machines
- From Dec 2013, the Dubai RTA has started, or will start, installing machines or kiosks around Dubai where you can pay traffic fines and do other driving and traffic related jobs. The machines won't drive your car or change a flat tire though.
- Locations are RTA customer service centers at Al Barsha, Deira, Um Al Ramool, Al Twar Municipality Center. Other locations include Dubai Airport (which terminal not specified, probably T1 or T3), Union Square Metro Station.
- See also Driving in Dubai information.
Old information (out of date)
- Previous link (http://www.dubaipolice.gov.ae/dp/english/e_services.jsp?Page=6163&dPg=1&isEng=true) returns an error.
- If that link doesn't work, go to the Dubai Police home page, click on English (near top left) if you want to change from Arabic, and as of April 2010, there is a small banner ad on the right hand side that says "Traffic fines inquiry & payment"
- Or click through the following navigation on the Dubai Police website: Home Page >> Online Services >> Traffic Fines Inquiry and Payment Service.
Dubai and UAE "Fairy Fines" or "Phantom Fines"
It has been known for people to receive fines from a different emirate when they weren't there, or fines when they were out of the country. Some residents have even discovered that they've received parking or speeding tickets while their car was supposed to be in the police impound yard. Trying to get one of these cleared up is going to involve enough time and energy that you might wish you hadn't bothered by the end of it - and more than likely you'll end up having to pay the fine anyway since the traffic department seems to be quite unhelpful at trying to resolve such issues.
Sometimes fines don't show up for over a year - even several years. Again, it's far easier to smile, pay the fine when it does appear, and go and do something in Dubai more interesting for the rest of the day.
In 2010, there seemed to be an increase in the number of false traffic tickets being issued in Dubai, or an increase in the number of reports of "Fairy Fines" or "Phantom Fines." Residents of Dubai say they are receiving text messages informing them of traffic offences committed while they were asleep, or outside the UAE, or in a location nowhere near where the offence was supposed to have occured. One story in The Telegraph in the UK on 28 May 2010 prompted a response from a reader who suggested the following:
- If you are the victim of what you think is a falsely issued traffic fine in Dubai, send an email to the Dubai Traffic department saying that you want to report that someone is using a false number plate with the same ID as yours, and ask them which police station to go to to report the crime.
- Supply details of the alleged traffic offence (reference number, time, location).
- With any luck, the traffic department will check their records, which might include a photo, and conclude that there was no crime, just an error of some sort, and rectify it in your favor.
- Otherwise, be prepared to go to the police station to file a complaint. Unknown how successful you will be in that case.
Discounts on traffic fines in Dubai
- 04 August 2011 Khaleej Times report clarified that RTA issued fines would not be discounted (for example parking tickets, Salik fines, late registration fees, public transport fines) - Ahmed Hashim Bahrozyan, CEO of the RTA siad "Traffic fines are fully owned by the Dubai Police and the RTA owns fines like parking, Salik etc, which are not considered traffic fines. As far as I'm aware, fines owned by the RTA are not up for discounts"
- A Gulf News report 01 August 2011 said that the Dubai Executive Council had approved discounts for traffic fine payments in Dubai. Timing and actual discount would be announced later ... Lieutenant Colonel Saif Muhair Al Mazroui, Acting Director of Dubai Police's Traffic Department, said drivers with hefty fines will benefit from the initiative provided they settle all their fines in one go and meet other conditions to be announced later.
- Gulf News report 29 July 2011 said that the Chief of Dubai Police, Lieutenant General Dahi Khalfan Tamim, confirmed on his Twitter page that Dubai would start giving traffic fine discounts, but didn't say when or how much.
Discounts on traffic fines in UAE
- Gulf News reported on 02 July 2010 that traffic departments in all UAE emirates could allow a discount of up to 50% on traffic fine payments according to ministerial decree No. 400/2010, issued by Lieutenant General Shaikh Saif Bin Zayed Al Nahyan, Deputy Prime Minister and UAE Minister of Interior, based on comments by Brigadier Gaith Hassan Al Za'abi, Director of Traffic Department, UAE Ministry of Interior.
- From 27 June 2010, Abu Dhabi traffic fines (including those issued in Al Ain and Al Gharibiya/Western Region) automatically receive a 50% discount when being paid. This applies to tickets issued in Abu Dhabi no matter where the car is registered or where the driver lives. It does not apply to tickets issued in other emirates even for Abu Dhabi registered vehicles.
- The Abu Dhabi discount applies to all outstanding fines (issued in the emirate of Abu Dhabi).
Dubai Police traffic fine instalments
According to a Gulf News Dubai report 26 January 2010, Dubai drivers can pay off their traffic fines in instalments if they owe more than AED 5000. The report didn't say over what period the installments could be paid.
- "We have introduced the instalment system to encourage motorists, who have heavy fines, to get their vehicles registered," said Ahmad Hashem Behroozian, Chief Executive Officer of the RTA's Licensing Agency.
- Individual motorists can pay in equal instalments if the fine is Dh5,000 or above, while a company (rent a car) can pay traffic, Salik and parking fines in instalments if it is more than Dh30,000.
Last update Sunday 09-Feb-2014. Page development 4L 5C.