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Dubai Islamic Bank (Al Islami)  

Friday 18 April 2014 (UAE)   
 
   
 

Dubai Islamic Bank (DIB, also Al Islami)

Dubai Islamic Bank (DIB) was founded in 1975 and is one of the larger banks in Dubai and the UAE. At the start of 2008, DIB had 48 branches in the UAE, and about 100 ATMs. At the end of 2008, DIB had 54 branches, and expects to open another 10 during 2009 to have a total of 64 branches by the end of the year. During 2005-2006, DIB went through a significant rebranding effort and are easy to spot with their distinctive yellow and green logos. Dubai Islamic Bank also have branches in Pakistan.

  • DIB is also called Al Islami. There are several dedicated ladies branches ("Johara" is the ladies banking service from Dubai Islamic Bank).
  • From October 2007, DIB customers can recharge their Salik (Dubai road toll) accounts by phone. The number is 800-4008 but you should really get the number from an official DIB source, don't just take our word for it.
  • Al Nahda branch of DIB opening announced 10 January 2010 bringing total Dubai branches to 24, and total for the UAE to 62.
  • DIB announced on 01 June 2010 a new advertising campaign developed by the advertising agency Impact BBDO, with clever looking pictures intended to set DIB apart from the rest of the banking mob in the UAE.
Dubai Islamic Bank opening hours and times
  • Most branches are open 0800-1330 Saturday to Thursday.
  • Branches in shopping malls might not open until 1000, and some might close at 1600 (or 1530 on Thursdays).
List of Dubai Islamic Bank branches

UAE branches of Dubai Islamic Bank

Branch Open date Telephone Fax PO Box Branch Manager
Main Branch, Deira, Dubai   +971-4-2959999 +971-4-2954999 1080  
Dubai branches          
Abu Hail (ladies only) Aug 2007 +971-4-2681818 +971-4-2661723 1080 Ms Safiya Abdullah
Al Baraha Jan 2012        
Al Barsha   +971-4-3406000 +971-4-3406005 1080  
Al Barsha Mall Jan 2012        
Al Dhiyafah Street (Al Diyafa Road)   +971-4-3987565 +971-4-3981508 1080  
Al Lisaili (Al Lisayli) 10 Nov 2010 +971-4-4040800 +971-4-8325860    
Al Ittihad   +971-4-2976000 +971-4-2661530    
Al Ittihad Mall (Etihad Mall), Muhaisnah   +971-4-2845644 +971-4-2840154    
Al Mamzar Feb 2011 +971-4-6012634 +971-4-6012633    
Al Nahda Jan 2010 +971-4-2656661 +971-4-2655465    
Al Qusais (Al Ghusais) 10 Nov 2010 +971-4-2588882 +971-4-2588603    
Al Souq   +971-4-2233300 +971-4-2215113 7400  
Al Tawar (Al Twar)   +971-4-2631000 +971-4-2611146 1080  
Bur Dubai   +971-4-3971717 +971-4-3970967 1080  
Dubai Industrial City 2008 +971-4-4290221 +971-4-4290226    
Dubai Internet City   +971-4-3624600 +971-4-3624606 1080  
Dubai Mall (The Dubai Mall) - ATMs only?          
Dubai Marina (JBR) Jul 2008 +971-4-4270400 +971-4-4270401   Khalid Al Janahi
Dubai Silicon Oasis   +971-4-3265000 +971-4-3265932    
Emaar Business Park May 2009 +971-4-4220866 +971-4-4220865    
Ettihad Mall, Muhaisnah Feb 2011 +971-4-2845644 +971-4-2840154    
Gold Souk, Deira Jan 2012        
Ibn Battuta Mall Nov 2006 +971-4-3685558 +971-4-3685559 1080 Ibrahim Hassan
International City (Royal Wings Building) 01 Nov 2009 +971-4-4220818 +971-4-4220817 1080  
Jumeirah (ladies branch)   +971-4-3429955 +971-4-3441136 1080  
Jumeirah Beach Residence (JBR) 2008 +971-4-4270400 +971-4-4270401    
Karama 28 May 2012        
Mall of the Emirates   +971-4-3401823      
Mirdiff City Center Apr 2010 +971-4-2843838 +971-4-2843363   Open 1000-2130
Nad Al Hamar (Nadd AlHamar) May 2009 +971-4-2899551 +971-4-2899467    
Nad Al Sheba   +971-4-3390777 +971-4-3391116 1080  
Oud Metha Road (Oud Meitha) Aug 2007 +971-4-3366313 +971-4-3362171 1080 Marwan Al Ghaith
Ras Al Khor Jun 2006 +971-4-3330060 +971-4-3339160 1080 Foad Abdul Qader
Shaikh Zayed Road Dec 2002 +971-4-3437777 +971-4-3433777 1080  
Salahuddin Road (Salah Eldin Rd) Jun 2006 +971-4-2666386 +971-4-2669848 1080 Rashed Moh'd Al Taweela
Umm Suqeim (Um Suqaim) Nov 2006 +971-4-3946444 +971-4-3952224 1080 Amer Al Ameri
Abu Dhabi branches Open Tel Fax PO Box Branch Manager
Abu Dhabi   +971-2-6346600 +971-2-6346643 3863  
Al Salam   +971-2-6450555 +971-2-6450404 55011  
Baniyas   +971-2-5825511 +971-2-5825554 3062  
Corniche Abu Dhabi Nov 2007 +971-2-6819300 +971-2-6819290   Shomais Hassan Shomais
Khalidiya (ladies branch)   +971-2-6677119 +971-2-6677016 3863  
Madinat Zayed   +971-2-8846031 +971-2-8846291    
Murour (Muroor) Jan 2008 +971-2-4490007 +971-2-4492182   Suhail Al Shamsi
Mussafah Branch (Mussaffah / Mussafa) Aug 2006 +971-2-5555774 +971-2-5551491 3863 Sultan Al Osairi
Shahama 10 Nov 2010 +971-2-5645599 +971-2-5645595    
Al Ain branches Open Tel Fax PO Box Branch Manager
Al Ain   +971-3-7644111 +971-3-7511311 1232  
Al Ain Industrial   +971-3-7218637 +971-3-7219846    
Al Ain Mall   +971-3-7515155 +971-3-7516060 1231  
Al Jimi (ladies branch) Jun 2006 +971-3-7630666 +971-3-7623166 1232 Fatema Al Aameri
Al Yahar Branch Jan 2007 +971-3-7817500 +971-3-7817222 1232 Saeed Oubaid Al Mokbali
Sharjah branches Open Tel Fax PO Box Branch Manager
Al Buhairah Branch   +971-6-5540404 +971-6-5540475 1409  
Al Dhaid   +971-6-8826682 +971-6-8826653 1409  
Al Ghubaiba (ladies branch)   +971-6-5661116 +971-6-5676976 1409  
Al Hera / Heera (ladies branch) Jan 2008 +971-6-5220095 +971-6-5227945   Sarah Ahmad Ibrahim
Al Madam   +971-6-8861919 +971-6-8861250 1409  
Al Mowailih / Moweleh (7) Nov 200 +971-6-5350222 +971-6-5341165 1409 Souad Mosbih
Al Taawun Mall   +971-6-5775500 +971-6-5775089 1409  
Clock Tower Roundabout Nov 2007 +971-6-5632333 +971-6-5631136   Nawaf Musa
Hamriya Free Zone Jan 2007 +971-6-5261122 +971-6-5261123 1409 Salah Hassan Mohamad
Kalba (East Coast) Dec 2008 +971-9-2772338 +971-9-2775799   Zayed Saeed Al Khezaimi
Sharjah   +971-6-5726444 +971-6-5727555 1409  
Wasit Road   +971-6-5584455 +971-6-5584949 1409  
Ajman branches Open Tel Fax PO Box Branch Manager
Ajman   +971-6-7466555 +971-6-7466626 915  
Al Nuamah (Al Nuaimiyah / Nuaimiah) Jan 2008 +971-6-7410333 +971-6-7411957   Naofal Abd Al Karim Al Shawarib
Ras Al Khaimah branches Open Tel Fax PO Box Branch Manager
Al Hamra Mall May 2009 +971-7-2434244 +971-7-2434522    
Khuzam / Khouzam   +971-7-2362666 +971-7-2364400 1522  
Ras Al Khaimah   +971-7-2284888 +971-7-2284788 1522  
Ras Al Khaimah (ladies branch) Jan 2008 +971-7-2353202 +971-7-2353247   Fatima Al Suwaidi
Umm Al Quwain branches Open Tel Fax PO Box Branch Manager
Umm Al Quwain   +971-6-7666630 +971-6-7666799 799  
Fujairah branches Open Tel Fax PO Box Branch Manager
Dibba   +971-9-2440111 +971-9-2440112 12800  
Fujairah   +971-9-2221550 +971-9-2229249 1007  
Kalba - see Sharjah          
Khorfakkan Corniche Dec 2002 +971-9-2370080 +971-9-2370656 17799  

Foreign, offshore, overseas branches of Dubai Islamic Bank

Country - City

Open Telephone Fax PO Box Branch Manager or notes
DIB Iran - Tehran   +9821-229-08755 +9821-229-08758    
DIB Jordan July 2009        
DIB Pakistan Limited (DIBPL), Karachi   +9221-563-1952 +9221-563-1953   150 locations in Pakistan (Mar 2014)
DIB Islamia College branch, Karachi Mar 2014        
DIB Turkey- Istanbul   +90212-310-8121 +90212-260-7878    

Dubai Islamic Bank also has a Real Estate Finance Office at the Dubai Land Department (since Nov 2006), open 8am to 2:30pm, Sunday to Thursday. Also one in Sharjah (since Feb 2007), open 8am to 4pm Sunday to Thursday.

  • DIB plans to open 10 new branches in the UAE in 2011. Locations not supplied (29 December 2010 press release).
DIB Al Islami Online Banking
  • Dubai Islamic Bank Al Islami Online Banking service launched November 2009
DIB Al Islami Mobile Banking
  • Al Islami Mobile Banking for mobile phones, PDAs, iPhones, etc launched June 2010 (13 June 2010 press release).
  • Mobile banking services available include
  • Checking of accounts including Murhaba, current accounts, credit card statements, investment and fund accounts
  • Chequebook requests, card issue or cancellation
  • Electronic payment and funds transfer facilities
  • Registration for additional e-channel services such as SMS banking, Phone Banking, and E-Statements
Emirates REIT
  • Emirates REIT is a real estate investment trust joint venture between DIB and with Eiffel Management (an REIT operator in France), and reportedly the first REIT established in the Dubai (press release 24 November 2010).
  • Fund launched on 23 November 2010, to be based at the Dubai International Financial Centre (DIFC).
Tamweel
  • DIB owns 58% (as of end 2010) of Tamweel, a home mortgage provide in the UAE.

DIB new branches

DIB new branches in 2014
  • 14 Mar 2014 (PR) - new Dubai Islamic Bank Pakistan Limited (DIBPL) Islamic College branch opening announced. DIBPL operates 125 branches and 25 booths in 40 cities in Pakistan, with over 130,000 customers.
DIB new branches in 2013
DIB new branches in 2012
  • 28 May 2012 - new DIB branch in Al Karama announced (press release). Location and contact details not supplied. Total of 36 branches in Dubai, and 75 branches in the UAE.
  • 25 January 2012 - DIB announced the opening of three new branches in Dubai - located in the Gold Souk in Deira, Al Baraha area, and Al Barsha Mall. Total now of 74 branches in the UAE, and 35 branches in Dubai. Opening hours and contact information not supplied.
DIB Dubai and Abu Dhabi new branches in 2010-2011
  • New branches in Al Mamzar and Al Ittihad Mall in Al Muhaisnah announced in 02 February 2011 press release. Opening hours, tel numbers etc not supplied. Total of 68 branches in the UAE.
  • Two new branches in Dubai in Al Qusais and Al Lisaili, and one new branch in Abu Dhabi in Al Shahama opened (press release 10 November 2010). Actual opening dates not supplied. Telephone numbers, opening hours, managers' names not supplied either.
  • Shahamah branch will also have a Johara ladies banking section.
  • Total of 74 DIB branches in the UAE expected by the end of 2010.
Dubai Islamic Bank Mirdiff City Center
  • Dubai Islamic Bank opened a branch in the Mirdif City Centre shopping mall (press release 17 April 2010)
  • Total of 63 DIB branches in the UAE.
  • DIB plans to have a total of 72 branches in the UAE by the end of 2010.
Dubai Islamic Bank Jordan (DIB Jordan / DIBJ)
  • DIB Jordan started operations in July 2009 after buying a stake in the Industrial Development Bank of Jordan.
New DIB branches May 2009
  • New branches opened in Dubai (Nad Al Hamar with a ladies section, and Emaar Business Park), and Ras Al Khaimah (Al Hamra Mall).
  • Total 57 DIB branches in the UAE, total 22 DIB branches in Dubai, total of 4 DIB branches in RAK
  • Total 64 DIB branches expected in the UAE by end 2009 (another 7 branches to open between May and December 2009).
DIB management personnel
  • Chief of DIB Retail and Business Banking is Dr Adnan Chilwan (01 November 2009)
  • Head of DIB Branches Management is Rashid Mahboob (01 November 2009)
Dubai Islamic Bank awards
  • 25 August 2010 (press release) - DIB is named as the best performing bank in the UAE banking sector in an August 2010 YouGov Siraj BrandIndex survey of 750 UAE based responders.

DIB contact information

  • Head Office: Dubai Islamic Bank PSJ, PO Box 1080 Dubai, United Arab Emirates
    Tel: +971-4-2953000, Fax: +971-4-2954111
  • General Enquiries and Customer Services Call Center: Phone: +971-4-2117400 (within UAE call toll-free 8004008), email: contactus@alislami.ae
  • DIB Swift Code: DUIBAEAD (confirm with official DIB source before using this information).

Note that the DIB website can be found at alislami.ae as well as dib.ae. You'll see their logo is Al Islami.

Online Banking Security

  • As with any bank, if you want to log in to your online account, you should always type in the URL carefully or store it in your own bookmarks/favorites.
  • You should never click on a link in an email or from a website except for the bank's own site if you are sure you are on the correct site.
  • UAE banks with a domain name ending in .ae are more likely to be genuine websites since the .ae domain is regulated more strictly than .com.
Last update Friday 14-Mar-2014
Related pages
  • Dubai Islamic Bank DIB - got something to say about DIB? How do you rate them? Add comments to the DIB discussion.
  • Banks in Dubai - list of foreign and local banks in Dubai and the UAE
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