Burj Dubai Observation Deck - At The Top, tel 0800-28843867
The Burj Khalifa Observation Deck reopened to the public on Saturday 03 April 2010 after a two month closure prompted by "maintenance" issues according to Emaar, or a broken elevator according to the tourists who were stuck At The Top.
The Burj Dubai (renamed as the Burj Khalifa on 04 January 2010) has an observation deck on the 124th floor, with the complete experience called "At The Top", which sounds better than the more accurate but clumsy sounding "A Bit Over Halfway To The Top " (the Burj Dubai has another 36 floors above the observation deck). Getting to the observation deck of the Burj Dubai will not be just a matter of pulling up outside in your Toyota Corolla and catching the elevator up. The whole experience starts at The Dubai Mall nearby, where you buy a ticket, catch a travelator to the Burj Dubai, and then take the elevator to floor 124. Along the way will be displays about Dubai and the Dubai Tower, also a photo opportunity stop near the base of the skyscraper.
The official opening date of the Burj Dubai tower is 04 January 2009, and "At The Top" is open to the public from 05 January 2009.
Burj Khalifa observation deck ticket prices
When the Burj Khalifa first opened, queues to obtain At The Top tickets were quite long (about an hour wait). Try going early in the morning to avoid queueing when buying your tickets. The ticket desk opens at 0930.
Burj Dubai observation deck opening times
During Ramadan 2010, the Burj Khalifa observation deck is open 1700-2400 and will have an Iftar buffet available. It sounds like it is closed before 1700 according to a press release 24 July 2010 - From August 10 to September 9, At the Top, Burj Khalifa will open daily from 5pm to midnight.
Burj Dubai Observation Deck experience
There are 10 parts to the observation deck trip.
At the time of the press release (22 September 2009) announcing the observation deck experience, The Dubai Mall website had the Burj Dubai Observation Deck experience listed as "Experience124" or "Experience 124". Not clear if the name has changed or both will be used.
At The Top events and news
Burj Khalifa At The Top contact details
Burj Khalifa Observation Deck closed
The Burj Khalifa "At The Top" observation deck was closed from 07 February 2010 to 03 April 2010 (ticket refunds or rebooking available from the Burj Khalifa counter at The Dubai Mall). Dubai media reports quoted an Emaar spokesperson as saying "Due to unexpected high traffic, the observation deck experience at the Burj Khalifa, At the Top, has been temporarily closed for maintenance and upgrade. Technical issues with the power supply are being worked on by the main and sub-contractors and the public will be informed upon completion."
A Gulf News report 09 February 2010 reported that one of the visitors at the time the observation deck was shut down, Michael Timms from the USA, said "I was walking around the observation deck when I heard this really loud noise and what looked like smoke or dust coming out from one of the elevator doors."
Some visitors did manage to sneak onto the closed observation deck however.
Last update Saturday 17-Mar-2012